Services

Services

Guest Tech Support for Short-Term Rentals

Ad-hoc assistance for common guest tech issues using existing in-unit equipment only.

Guest TV & Streaming Issues

Helping guests get TVs and streaming apps working properly, including input selection and app troubleshooting.

Guest TV & Streaming Issues

Helping guests get TVs and streaming apps working properly, including input selection and app troubleshooting.

Guest Device Connectivity

Assisting guests with connecting phones, laptops, and tablets to the existing WiFi network.

Guest Device Connectivity

Assisting guests with connecting phones, laptops, and tablets to the existing WiFi network.

Existing WiFi Assistance

Troubleshooting existing routers, mesh systems, or extenders already installed in the unit. No new network setups provided.

Existing WiFi Assistance

Troubleshooting existing routers, mesh systems, or extenders already installed in the unit. No new network setups provided.

In-Unit Tech Checks

Quick checks between guest stays to ensure TVs, WiFi access, and basic tech are ready for the next guest.

In-Unit Tech Checks

Quick checks between guest stays to ensure TVs, WiFi access, and basic tech are ready for the next guest.

Ad-Hoc Remote or Onsite Help

Ad-hoc guest tech assistance provided remotely where possible, or onsite when required, subject to availability.

Ad-Hoc Remote or Onsite Help

Ad-hoc guest tech assistance provided remotely where possible, or onsite when required, subject to availability.

Remote Guest Tech Support

Remote
R 349 99
Guest WiFi access issues
TV & streaming troubleshooting
Device connection problems
Fast resolution without site visits

Onsite Guest Tech Support

Onsite
R 449 99
In-unit guest tech troubleshooting
Existing WiFi & TV assistance only
No installations or cabling
Scheduled subject to availability

Property Manager Visits

Onsite / Remote
Quoted Per Visit
Multiple units at the same location
Guest tech checks between stays
TV & WiFi readiness verification
Consolidated monthly invoicing available

Optional Extras

Additional On-Site Time

On-Site
R 199 99
per 30 min
Added only if required during an active job
Covers extended troubleshooting time
Applies to existing in-unit equipment only
Confirmed before additional time is billed

Urgent or After-Hours Assistance

Remote / On-Site
R 149 99
Priority handling outside normal hours
Subject to availability
Remote assistance preferred where possible
Not guaranteed and not always available

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